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CBHS Health logo
  • Health insurance
    • Types of cover
      • Hospital & Extras
      • Hospital cover
      • Extras cover
      • Packaged cover 
      • Ambulance cover
      • Dependant cover
    • Lifestage cover
      • Singles & couples
      • Families & sole parents
      • Mature families
      • Retirees
    • Why CBHS
      • Why join CBHS
      • Testimonials & stories
      • Member-owned fund
      • Why do I need private health insurance?
    • Health insurance explained
      • Check your eligibility
      • Switching health insurance providers
      • Waiting periods
      • Restricted services
      • Government initiatives
  • Member health
    • Health & wellbeing
      • About health & wellbeing
      • Healthy living
      • Health & wellbeing resources
      • CommBank Health Hubs
    • Get care
      • About getting care
      • Before your hospital stay
      • Hospital in the home
      • Rehabilitate & recover
    • Managing your health
      • About managing your health
      • Services at home
      • Artificial aids & healthcare aids 
    • Health services
      • Health services A-Z
      • Common procedures
      • Find a service or hospital
  • Tools & support
    • Handy tools
      • Tax statement
      • Member discounts
      • Forms & downloads
      • CBHS mobile app
      • Going to hospital
    • How to
      • Pay my bill 
      • Refer a friend or family
      • How to claim
    • Updates
      • CBHS news
      • Service updates
    • Find a provider
      • Hospital search
      • Access Gap Cover
      • HICAPS provider search
      • Choice Network provider
  • Mind & body
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At CBHS we help you manage your health challenges. We believe in offering you the services, support and tools you need to live your best life.
Health and Wellness Programs are available to support eligible members towards a healthier lifestyle. Each Health and Wellness Program is subject to its own eligibility criteria.
Contact us for more information and to confirm your eligibility for a program.

We’re here for our members, not for profit

As a not-for-profit, member-owned health fund, our priority is our members and their health before anything else. Whether through affordable high-quality cover, attractive policy benefits, or genuine care and support for the families we look after, we offer value to our members.

Member owned not for profit

CBHS was set up with the sole aim of benefiting members

We reinvest our profits into the fund to help develop better products and services for our members.

Member-owned fund

We give back more to members

Not-for-profit funds reinvest their profits to support their mission and cover operational costs. This is in contrast to for-profit businesses, which distribute profits to shareholders or investors. Our surplus earnings are dedicated to enhancing our purpose and delivering more value to our members.

Over the past 10 years, CBHS has paid back, on average, 90 cents in every dollar collected from premiums in member benefits1. As a not-for-profit health fund, it's just one of the benefits our members enjoy.

As a not-for-profit, member-owned health fund, our primary goal is to deliver value to members. We do this through affordable cover, quality policy benefits, and putting our members first.

A member health fund

When you see the Members Health Fund Alliance logo, you know you’re with a fund that puts you and your family first.

Lifestage

Members Health Fund Alliance

Members Health Fund Alliance is the peak body representing 24 not-for-profit and member-owned health insurers. More than 5.3 million Australians are with a Members Health fund.

Funds you can trust

Funds you can trust: Independent surveys show that their members trust participating Members Health funds well above some of Australia’s biggest household-name brands.

Membership Programs

People in a Members Health fund stay for longer

 People in a Members Health fund stay for longer. The Members Health funds’ average member retention rate exceeded 87% for hospital cover. This is compared to the rest of industry average of 84%, which includes the ‘Big 3’ for-profit providers.

Want to find out more about joining the CBHS family?

 

Send us an email at help@cbhs.com.au or give our friendly Member Services team a call on 1300 654 123.

Monday to Friday 8am-7pm AET

Need help

Source:
https://membershealth.com.au/
https://www.cbhs.com.au/docs/librariesprovider2/annual-reports/cbhs-annual-report-2023_final.pdf?sfvrsn=82e6d46e_5
https://membershealth.com.au/publications/members-health-funds-lead-on-customer-retention/
https://membershealth.com.au/about-our-funds/


1 90% compared to 85% across the industry. Calculated based on the average of the past 10 years from 2016-25, sourced from APRA annual PHI Statistics.

Best Industry Health Fund Winner Health Insurance 2026 Best for Gold Hospital Cover Winner Health Insurance 2026 Best for Preventative Health and Wellness Programs Finalist Health Insurance 2026
An award-winning health fund
for the CommBank Family
Recognised by WeMoney in 2026 as the Best Industry Health Fund, Best for Gold Hospital Cover and Finalist for Best Preventative Health & Wellness Programs.
WeMoney Award logos used under licence from WeMoney Pty Ltd. Awards based on WeMoney criteria for the relevant period, apply only to the specific services evaluated and do not imply ongoing endorsement.
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The CBHS Group acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we gather, live and work. We pay our respect to First Nations peoples and their Elders, past and present.

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